Basic course Hotel Reception
Steps
- Kurs finden
- Anmelden
- Lernen
- Teilnahmezertifikat
The reception desk is the central "point of contact" between the guests and the employees of a hotel. The entire department therefore contributes significantly to the success of the business!
Zum Kurs anmeldenKursdetails
- kostenlos
- Teilnahmeurkunde
- Englisch
- Basic
- unter 2 Stunden
- 7 Module
Umfang
- Introduction
- Reception
- Reservation types
- Check-in
- Guest services
- Check-out
Informationen zu den Modulen
Structure of a Hotel
Front office jobs
Tasks at the reception
Working documents and files necessary at the reception
Reception
Appearance and image
Checklist for welcoming new guests
Additional services
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