Basic course Hotel Reception
Steps
- Encontrar um curso
- Registar-se
- Aprender
- certificado de assiduidade
Gratuito!
The reception desk is the central "point of contact" between the guests and the employees of a hotel. The entire department therefore contributes significantly to the success of the business!
Inscrever-se para o cursoDetalhes do curso
- gratuito
- Certificado de participação
- English
- N1 básico
- menos de 2 horas
- 7 módulos
Conteúdos
- Introduction
- Reception
- Reservation types
- Check-in
- Guest services
- Check-out
Informações sobre os módulos
5 minutes
Structure of a Hotel
5 minutes
Front office jobs
Tasks at the reception
Working documents and files necessary at the reception
2 minutes
Reception
5 minutes
Appearance and image
Checklist for welcoming new guests
3 minutes
Additional services
5 minutes
10 minutes
Empregos
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