Basic course Hotel Reception
Étapes
- Trouver un cours
- S'inscrire
- Se former
- certificat de participation
The reception desk is the central "point of contact" between the guests and the employees of a hotel. The entire department therefore contributes significantly to the success of the business!
S'inscrire pour le coursDétails du cours
- gratuit
- Certificat de participation
- Anglais
- Niveau de base
- Moins de 2 heures
- 7 Modules
Volume
- Introduction
- Reception
- Reservation types
- Check-in
- Guest services
- Check-out
Informations sur les modules
Structure of a Hotel
Front office jobs
Tasks at the reception
Working documents and files necessary at the reception
Reception
Appearance and image
Checklist for welcoming new guests
Additional services
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