Basic Course: Information Technology (IT) Customer Support
Étapes
- Trouver un cours
- S'inscrire
- Se former
- certificat de participation
This course covers the following about an IT support Agent or IT Helpdesk:
Background information, job description, typical tasks and practical examples.
S'inscrire pour le coursDétails du cours
- gratuit
- Certificat de participation
- Anglais
- N1 de base
- Moins de 2 heures
- 4 Modules
Volume
- Help - Support - Service
- Knowledge Database
- Do's and Don’ts
- Test you knowledge
Informations sur les modules
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