Basic Course: Information Technology (IT) Customer Support
Steps
- Encontrar um curso
- Registar-se
- Aprender
- certificado de assiduidade
Gratuito!
This course covers the following about an IT support Agent or IT Helpdesk:
Background information, job description, typical tasks and practical examples.
Inscrever-se para o cursoDetalhes do curso
- gratuito
- Certificado de participação
- English
- N1 básico
- menos de 2 horas
- 4 módulos
Conteúdos
- Help - Support - Service
- Knowledge Database
- Do's and Don’ts
- Test you knowledge
Informações sobre os módulos
10 minutes
7 minutes
3 minutes
10 minutes
Empregos
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