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This profession is all about organisation and planning.

Show me your job! Secretary

Show me your job! Secretary

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What does a Secretary do?

As a secretary you are the right hand of your boss, your team or your department. You handle the mail, make appointments, write reports and prepare documents. You keep in touch with customers and business partners by e-mail and telephone and answer their enquiries verbally or in writing. You also provide information in person when the customer comes in person. When business trips, conferences or customer visits are scheduled, you are responsible for organising them. For example, you book hotel rooms, prepare the meeting documents and set up the meeting room.

What is important?

  • Organisational skills and diligence
  • Customer and service orientation
  • Ability to express yourself orally and in writing
  • Computer Literacy

Courses for Secretaries

The Level 1 = basic level is meant to give the very first basics for a profession, more like an orientation towards that profession. The Level 2 = intermediate level is for people that have mastered the basic courses and want to get a more detail knowledge for a profession. The Level 3 = advanced level is meant for people who already have knowledge in a specific industry and want to learn about specifications in that industry. The Level 4 = professional level is being designed for all those that are already working and want to acquire some new knowledge for that profession.

Basic Level

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