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This profession is all about organisation and planning.

Show me your job! Secretary

Show me your job! Secretary

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What does a Secretary do?

As a secretary you are the right hand of your boss, your team or your department. You handle the mail, make appointments, write reports and prepare documents. You keep in touch with customers and business partners by e-mail and telephone and answer their enquiries verbally or in writing. You also provide information in person when the customer comes in person. When business trips, conferences or customer visits are scheduled, you are responsible for organising them. For example, you book hotel rooms, prepare the meeting documents and set up the meeting room.

What is important?

  • Organisational skills and diligence
  • Customer and service orientation
  • Ability to express yourself orally and in writing
  • Computer Literacy

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Courses for Secretaries

The basic level is intended for people just starting out in their careers. Here you can acquire basic knowledge for your future profession in self-study units.

Basic course Secretary

This course will provide you with basic knowledge you need as a secretary

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Show details of Basic course Secretary

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