This profession is all about looking after guests in hotels and restaurants
Show me your job! Waiter / Waitress
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What does a Waiter/ Waitress do?
As a waiter/ waitress, you look after the well-being of guests in catering establishments. You serve food and drinks, take orders and settle accounts. You know the food and drinks very well and can therefore make recommendations and advise guests. This is particularly important in the case of food intolerances. It is your job to accept praise as well as criticism.
What is important?
- Communication skills
- Stress resistance and resilience
- Customer and service orientation
- Ability to remember (e.g. for taking orders)
- Good physical condition
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Courses for Waiters/ waitresses
The basic level is intended for people just starting out in their careers. Here you can acquire basic knowledge for your future profession in self-study units.
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