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Waiter/waitress

This profession is all about looking after guests in hotels and restaurants

Show me your job! Waiter / Waitress

Show me your job! Waiter / Waitress

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What does a Waiter/ Waitress do?

As a waiter/ waitress, you look after the well-being of guests in catering establishments. You serve food and drinks, take orders and settle accounts. You know the food and drinks very well and can therefore make recommendations and advise guests. This is particularly important in the case of food intolerances. It is your job to accept praise as well as criticism.

What is important?

  • Communication skills
  • Stress resistance and resilience
  • Customer and service orientation
  • Ability to remember (e.g. for taking orders)
  • Good physical condition

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Courses for Waiters/ waitresses

The Level 1 = basic level is meant to give the very first basics for a profession, more like an orientation towards that profession. The Level 2 = intermediate level is for people that have mastered the basic courses and want to get a more detaile knowledge for a profession. The Level 3 = advanced level is meant for people who already have knowledge in a specific industry and want to learn about specifications in that industry. The Level 4 = professional level is being designed for all those that are already working and want to acquire some new knowledge for that profession.

Basic Level

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